01

Its own date and time

The return is a separate journey, even when it is part of the same request. Verify the date, pick-up address and departing flight before accepting the proposal.

02

Coordinate your accommodation departure

Check when you need to leave your room or return the keys. If you need luggage storage or collection, ask in advance and confirm availability and conditions.

03

Do not guess the timing

The team can help plan pick-up, but the time must take account of your address, traffic and airline instructions. There is no single timing allowance suitable for every flight.

04

Communicate changes

If your flight, accommodation, luggage or group changes, let the team know promptly. “My request” lets you ask for a change; an imminent departure needs direct contact.

Prepared for the NERJORA proposal. This does not replace your service conditions or airline instructions.